What our customers say
We love getting people’s reactions to sitting in these chairs! And providing good back-up service is equally important…
Right from the start we were excited by the comments real people made when we first tested the chairs:
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Watch this video to see peoples' reactions. |
- “deceptively comfortable”
- “it feels like it's hugging you”
- “spacious and roomy”
- “can curl up and read a book in it”
- “I feel cosseted”
- “Feel like I have permission to slouch!”
We hear these sort of nice comments every time we show the chairs. Please play this video to hear examples of the things people say when they try our chairs out for the first time.
Perhaps even more important than first impressions, is what customers who have bought a piece of feelgood furniture say.
Liz (Cardiff)
"Chair arrived early morning last week- many thanks. All our visitors have enjoyed sitting in 'just about the most comfortable chair ever'(!) and want to know when we are ordering the left hand version"
"Firstly may I take this opportunity to thank you for the whole experience that you offered, from the moment we saw your furniture range at The Bath & West Show, June 2010, until we took delivery of our furniture. From the beginning you were attentive to our custom and sympathetic to our colour requirements. We are very, very pleased with the colour match and the quality of the furniture which has drawn several admiring comments from visitors and friends.
I cannot speak highly enough of the service we have received from you, from the meeting of our colour needs to the regular progress updates and the final delivery / handover of the furniture. Your service has been profesional but friendly, a balance often lacking in many much larger businesses and the product is excellent."
"We love our new furniture, the colour is super. we may well be back for one more armchair!"
"Many thanks for the phone message the other day regarding my wonderful furniture. It is great and much commented on by all who sit on her!! They fit in perfectly to my newly decorated room and I have enclosed a couple of photographs to show you, hope they arrive OK. Many thanks for all your help"
"I just wanted to say how pleased I am with the Kartosuro table... it has pride of place in my study with a vase of daff's on it to remind me that spring's on its way. I wanted to thank you also for taking the time to deliver it as well... I will certainly recommend the furniture and your company to others."
"Today the chair arrived in good order :). Perfect! The delivery was fine and the transporter helpful. We think you did a good job taking care of our order this way. It fits perfectly. We think the fair trade makes us not hesitate and pay the price for an honest product. Besides the good and honest product/ production itself, it is a very original design, simple and majestic, fragile and solid at the same time. Our compliments to the designer.
The personal way you've treated this order we appreciated very much."
